Ahmed HmeidBynary
AI made building easy. Bynary makes building right.
- Roadmap card in, merged pull request out
- Claude Code builds in cloud sandboxes
- AI review, preview URLs and recorded walkthroughs
Product · Architecture · AI
I take AI from idea to production.
Fifteen years architecting enterprise platforms. Today I build AI agents that run in production, and in my own time I ship whole products, solo.
- 15+years in enterprise service management
- 3Mend users on a platform I architected
- 7products built and shipped in my own time
Selected work · 07
Seven products, designed, built and shipped solo
SeerahBook
The life of the Prophet ﷺ as a connected, sourced knowledge graph you can browse, or plug into your AI.
- 526 people and 422 events, every claim sourced
- Open MCP server: connect Claude, ChatGPT or Gemini
- Web, iOS and Android
Rook Learning
Good writing is rewriting. Writing practice for Years 4 to 11, where the AI marks and the child redrafts.
- Marked against 80 year-specific rubrics
- The AI never writes a word for the child
- Marking made 3x cheaper by measuring first
Floorplan
Draw, trace or describe a home, furnish it, then walk through it in 3D. All in the browser.
- Claude traces an estate-agent floorplan to scale
- Walk through your home in 3D
- No account, no server, plans stay on your device
Off Your Plate
Dinner, decided. A week of family dinners planned around who you cook for.
- Claude plans a week of dinners around the whole family
- Allergies are hard rules, never just hints
- One big shop, then a fresh list each week, sorted by aisle
Signature Repair
MOT to respray, done properly. The website and back office for a UK garage.
- Free quotes with photo uploads
- Customers track their repair stage by stage
- The owner edits his own homepage, draft then publish
Draw Party
Draw it against the clock. Let the Judge decide. Solo or with friends.
- A blind AI judge in three stages
- Realtime rooms for up to five players
- Canvases blur so nobody can copy
Skills
Product, architecture and hands-on AI
AI and agents
- Agentic AI
- AI agents in production
- MCP
- A2A
- Agent orchestration
- Claude and Claude Code
- Gemini and Imagen
- ServiceNow AI Agents
- Now Assist
- Prompt and tool design
- Evaluating models
Product
- Product strategy
- Roadmaps
- Customer discovery
- User journey mapping
- Business cases and value
- C-suite engagement
- Pre-sales and demos
Architecture
- Enterprise architecture
- Solution architecture
- ServiceNow platform
- ITSM, ITOM and ESM
- CMDB
- REST and SOAP integrations
- IAM (SailPoint)
- Design authority
Engineering
- TypeScript
- JavaScript
- Next.js and React
- Ruby on Rails
- Supabase and Postgres
- SQLite
- SQL
- three.js
- Java
- Docker and Coolify
- Cloudflare
- DigitalOcean
- AWS
Certifications
- BCS Enterprise and Solution Architecture
- AWS Solution Architecture
- ServiceNow CIS: ITSM and Service Provider
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- ITIL v3 Foundation
Career
Enterprise service management, from every side
Partner, customer and vendor, over fifteen years on ServiceNow.
2025 to nowSenior Principal Outbound Product Manager, Technology industryServiceNow
Helping shape the product for technology providers (Technology Provider Service Management), working between customers, executives and engineering squads.
- Built, with the team, an agentic CMDB compliance capability that went into production, automating 84% of CMDB cleansing
- Built, with the team, a production triage agent that turns free-form emails into incidents and requests
- Designed autonomous resolution agents with customers using MCP, orchestration and A2A, and built agentic demos shown at public events
- Ran around 10 Executive Business Centre sessions with C-suite leaders, and turned customer feedback into roadmap and feature work
2023 to 2025Senior Manager, Architecture Lead, ESM PlatformLondon Stock Exchange Group
Led a team of six architects and set up the delivery and operating model for the ServiceNow Centre of Excellence.
- Moved seven global corporate functions from shared mailboxes to case management
- Chaired two weekly technical design authorities, accountable for architecture across 15 corporate functions
- Lead architect for consolidating two heritage ServiceNow estates into one
- Cut technical debt on the employee portal by 90% and lifted platform health from 80% to 94%
2011 to 2022Solutions Architect to Lead ArchitectEngage-ESM (formerly Innovise), an Atos company
Joined as a startup of around 30 people and grew with it through the sale to Atos. Clients included UBS, Companies House, Accenture, Moody's, Pearson and National Grid.
- Platform architect for an estate with 3 million end users and 500+ integrations, chairing its architecture review board
- Found hidden loops hammering the database and took incident load times from 15 seconds to under 2
- For SAP Enterprise Cloud Services: took quote to order from months to a week, with 100+ automations and a team of 2 architects and 12 developers
- Delivered Companies House from first workshop to production in four months
2019ServiceNow ArchitectMozaic
Solution architect for Coventry University: continual improvement, release and transition management, and CMDB service architecture.
2009 to 2011ServiceNow Lead Developer and IT Change ManagerLogica (now CGI)
At University College London Hospitals: built the service catalogue, trained around 200 people, and chaired the change board for six hospitals.
About
The architect who still writes code
I've spent fifteen years in enterprise service management on ServiceNow and seen it from every side: as a partner, growing with a 30-person startup through its sale to Atos; as a customer, leading platform architecture at London Stock Exchange Group; and now as a vendor, in product at ServiceNow.
I live in Berkshire with my wife and our three young boys. Off the clock: padel, chess, and building things like the ones above.
- Based in
- Berkshire, UK
- Family
- Wife and three young boys
- Off the clock
- Padel, chess, and coding on the side
- Studied
- BEng Engineering with Business Management, King's College London